İletişim

Bize her zaman ulaşabilirsiniz. Siparişleriniz, ürünlerimiz, iade süreçleri veya iş birlikleri hakkında sorularınız için aşağıdaki kanallardan bizimle iletişime geçebilirsiniz.

📍 Şirket Bilgileri

Unvan: Derya Öykü Uluç
Adres: Örnek Mah. Revan Sk., Ataşehir / İstanbul
Telefon: +90 536 776 61 22
E-posta: hello@sevenmuses.co

📦 Sipariş & İade

Siparişleriniz, teslimat durumu, iade ve değişim talepleriniz için bize e-posta yoluyla ulaşabilirsiniz.
Tüm talepler 24–48 saat içinde yanıtlanır.

🤍 Seven Muses

Seven Muses, zamansız ve etik üretim anlayışıyla kadınlar için tasarlanmış seçkin parçalar sunar. Her sorunuzda yanınızdayız.

Orders & Shipping

Where do you ship from?

All orders are shipped from our atelier in Antalya or Istanbul, Turkey.

Do you ship internationally?

Yes, we offer worldwide shipping. Worldwide shipping is free.

How long does shipping take?

Turkey: 2–4 business days

International: 5–10 business days (depending on destination)

* Pre-ordered shipping information can be found on each product page. It could take up to 2-3 weeks for us to ship pre-ordered designs.

How can I track my order?

Once your order ships, you’ll receive a confirmation email with a tracking link.

Returns & Exchanges

What is your return policy?

You can request a return within 14 days of receiving your order. Items must be returned:

  • Unworn and in original condition
  • Within 14 days (for Turkey) or 30 days (for international orders) of delivery
  • With original packaging

We currently offer store credit or exchanges only, unless the item is faulty. For more details, visit our Return Policy page.

How do I start a return or exchange?

Email us at hello@sevenmuses.cowith your order number and reason for return. We’ll guide you through the process.

Product & sizing

How do I know my size?

Each product page includes a detailed size chart inboth cm and inches. If you're unsure, feel free to contact us with your measurements for personalized advice.

Do you offer custom sizing?

Some designs have custom sizing options. Check the product page to see if it's available and contact us for alterations.

What materials do you use?

We use ethically sourced, premium fabrics mostly organic handwoven silk, linen, and cotton but we are recently including bamboo, crepe, and satin blends as well.

Each item is made with care in small batches to minimize waste and maximize longevity.

Payments & Duties

What payment methods do you accept?

We accept major credit/debit cards, PayPal, and secure checkout options. All transactions are processed in your countries currency.

Will I need to pay customs fees or taxes?

International orders may be subject to local customs or import duties, which are the responsibility of the buyer.

Please check your country’s regulations for more information.

About Sevenmuses

Where are your pieces made?

All garments aredesigned and ethically produced in Turkey.

We work with trusted local ateliers and fabric suppliers who align with our values of quality and care.

How often do you release new collections?

We follow aslow fashion model— meaning we release limited drops instead of mass-produced seasonal collections.

Our focus is on timeless design, not trends.

How can I stay updated on new releases?

Subscribe to our newsletter or follow us on Instagram @sevenmusesofficial for early access and exclusive previews.